UPSC Mock Test

UPSC Mock Test

top of page
Search

Chatbot - AI Powered assistant

Chatbots are AI-powered assistants that help automate conversations and save time in different industries. Here are some of their key uses:






1️⃣ Customer Support 🤖


✅ Answer FAQs automatically (e.g., "What are your business hours?")

✅ Handle order tracking, returns, and refunds

✅ Provide live chat support for websites & apps

🔹 Example:

  • E-commerce stores use chatbots for 24/7 customer service

  • Airlines (like Indigo, Emirates) use chatbots for flight booking & check-in


2️⃣ Healthcare & Appointments 🏥

✅ Help patients book doctor appointments

✅ Provide medical advice & symptom checking

✅ Send reminders for medicine or check-ups

🔹 Example:

  • Apollo Hospitals chatbot helps book doctor appointments

  • Ada Health bot analyzes symptoms and gives health advice


3️⃣ Sales & Lead Generation 📈

Collect customer details for businesses

✅ Recommend products based on user preferences

✅ Automate cold emails & follow-ups

🔹 Example:

  • Real estate chatbots qualify buyers before scheduling calls

  • Shopify chatbots recommend products & increase sales


4️⃣ Personal Productivity & Automation ⏳

✅ Schedule meetings & send reminders

✅ Summarize emails and messages

✅ Automate tasks like data entry, notifications

🔹 Example:

  • Google Bard & ChatGPT can draft emails & summarize long articles

  • Notion AI helps organize notes and ideas


5️⃣ Education & Learning 🎓

✅ AI tutors for math, coding, or language learning

✅ Personalized homework help

✅ Explain concepts in simple terms

🔹 Example:

  • Duolingo AI bot helps in language learning

  • Khan Academy AI tutor explains math problems


6️⃣ HR & Recruitment 👥

✅ Screen job applicants automatically

✅ Conduct AI-powered interviews

✅ Answer employee HR queries

🔹 Example:

  • HireVue AI bot conducts automated job interviews

  • Chatbots in HR answer queries about leave, payroll, etc.


7️⃣ Banking & Finance 💰

✅ Assist customers with bank account issues

✅ Provide investment tips & spending insights

✅ Automate loan applications

🔹 Example:

  • HDFC Eva Bot answers banking queries

  • Robo-advisors suggest investments based on spending habits


8️⃣ Entertainment & Social Media 📱

✅ AI chatbots write social media posts

✅ Assist users in gaming & streaming

✅ Generate fun AI conversations

🔹 Example:

  • Snapchat My AI chats with users

  • Twitch Bots manage live-stream comments

 
 
 

Comments


bottom of page